Website terms and conditions

1. Website operator

This website is operated by Robowealth Mutual Fund Brokerage Securities Co., Ltd., Bangkok.

2. Scope of use

The website provides information about the Company, its investment products and services, educational articles, events, job applications and links to other services. Account opening, trading and advisory services are governed by the specific documents of each service. If a specific document conflicts with these terms, that specific document applies.

3. Acceptance of these terms

By accessing the website, you are deemed to acknowledge and accept these terms. If you do not accept them, you should stop using the website.

4. Status of information on the website

All information is general information for educational purposes. It is not an offer to sell, a solicitation, personalised investment advice, or legal, tax or accounting advice. You should study the product documents and consult a professional before making a decision.

5. Investment warning

Investing involves risk, and you may lose some or all of your investment. Past or simulated performance does not guarantee future results, and the value of an investment is affected by many factors, such as markets, the economy, interest rates and exchange rates.

6. Accuracy of information

The Company strives to use reliable sources of information but does not warrant that the information is accurate, complete, up to date or free of errors, nor that the website will be available at all times. You should check against official documents before using the information.

7. Acceptable use

You must not use the website for any unlawful purpose, including:

• Accessing systems without authorisation, or hacking
• Distributing malware
• Using bots or automated data-scraping systems without authorisation
• Copying the database in order to compete
• Impersonating others or submitting false information

8. Intellectual property

The content, trademarks, logos, analysis, designs and software on the website belong to the Company or the respective rights holders. You may read, download or print them for personal, non-commercial use, but you may not reproduce, modify, publish or use them commercially without written permission.

9. Information you send to the Company

You warrant that the information you send is true, that you have the right to provide it, and that it does not infringe the rights of others. You should not send passwords, credit card numbers or OTP codes through general channels.

10. Electronic communication

By contacting the Company through the website or by email, you consent to the Company replying through that channel. The Company does not guarantee the security of every communication, and will never ask for your password, PIN or OTP by email or ordinary message.

11. Third-party websites and services

Links to other websites, social media or other service providers are provided for convenience only. The Company does not endorse or control that content, and your use of it is subject to that provider's terms.

12. Availability

The Company may improve, change, suspend or discontinue some content and features without prior notice where necessary.

13. Limitation of liability

The Company and its directors, executives, employees and agents are not liable for any damage arising from the use of, or inability to use, the website, decisions made on the basis of general information, errors or delays, viruses, the use of third-party services, or force majeure. This does not include liability that the law prohibits from being excluded.

14. Personal data and cookies

The collection and use of personal data are governed by the Privacy Policy, the Cookie Policy and the Privacy Notice of the relevant product.

15. Changes to these terms

The Company may amend these terms, with effect from the date of publication. Continued use of the website constitutes acceptance, except for changes for which the law requires separate consent.

16. Severability

If any provision is unenforceable, the remaining provisions remain in effect, and any failure by the Company to exercise a right immediately does not constitute a waiver of that right.

17. Governing law

These terms are governed by Thai law, and any dispute is subject to the jurisdiction of the Thai courts, unless the law provides otherwise.

18. Contact

You can contact the Company at 1-7 Zuellig House, Unit 1A, 6th Floor, Silom, Bang Rak, Bangkok 10500